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Adult Community Health Services

Central London Community Healthcare NHS Trust (CLCH) is providing adult community healthcare services in west Hertfordshire (from 1 October 2019). The service provides community nursing, therapy and specialist services for adults who are registered with a GP in our area.

CLCH is an NHS organisation that provides community health services to more than two million people across eleven London boroughs and Hertfordshire.

About the service

The service provides healthcare in people's homes and local clinics in each of the four locality areas in west Hertfordshire. Integrated Nursing and Therapy Teams provide most of patients’ ongoing care and support in their own homes.

The Integrated Nursing and Therapy Teams operate seven days a week from 8am to 8pm with twilight and night nurses providing care from 8pm to 8am

The service includes the following specialist areas:

*This excludes podiatry for people with diabetes which is part of the Hertfordshire Integrated Diabetes Service.

The focus of the service is on providing healthcare in the community that helps people maintain their independence.  It does this by helping people to stay well, manage their own health with the right support and providing healthcare that helps to avoid unnecessary trips to or long stays in hospital.  

CLCH works with local GPs, hospitals, mental health services, ambulance services, social care, hospices and voluntary sector organisations to make sure that people get the care and support they need. The service takes a lead on coordinating care for patients with complex, long term health conditions. It sets up multi-disciplinary team meetings so that various health and care professionals get together to plan and provide people’s care in a joined-up way.

Community Beds (including Neuro / Stroke)

The service provides a number of community beds. These support patients’ rehabilitation and recovery to reduce the time people spend in hospital and help them back home as quickly as possible. Most patients are ‘stepped down’ into community beds as part of a supported discharge from hospital.  In some cases community beds can be used as part of a rapid care response to avoid people being admitted to hospital.

There are a number of bedded units as follows:

  • Langley House, Watford (Holy Well Neuro/Stroke beds and Midway Ward)
  • Hemel Hempstead Hospital (St Peters Ward)
  • Potters Bar Hospital (Oakmere Ward)

All run a 24/7 service with nurses on hand at all times and therapists available from 9am to 5pm each day. Units also have  access to medical support  and are supported by a wider team of care staff and voluntary sector workers.

Clinics

The service provides a number of clinics as shown in the table below.

Clinics for adult community health services

 

 

Bladder and Bowel
Community Frailty
Chronic Heart
Failure
Leg Ulcer
Lymphoedema
Podiatry
Speech and Language Therapy
Tissue Viability
Neuro rehab
Dacorum
Hemel Hempstead Hospital

 

 

l

 

 

 

l

 

 

Marlowes Health and Wellbeing Centre

l

l

l

l

l

l

 

l

 

Gossoms End Health Centre

 

 

l

l

l

l

 

 

 

 
 

 

 

 

 

 

 

 

 

 

Watford and Three Rivers
Watford General Hospital

 

 

l

 

 

 

 

 

 

Langley House

 

 

 

 

 

 

l

 

l

The Avenue

l

l

l

 

l

l

 

l

 

Skidmore Way

l

 

l

l

l

l

 

 

 

Bridgewater Surgeries

 

 

 

l

 

 

 

 

 

Meriden Surgery

 

 

 

l

 

 

 

 

 

 
 

 

 

 

 

 

 

 

 

 

St Albans and Harpenden
St Albans City Hospital
 

l

l

l

 

 

l

l

l

 

St Albans Civic Centre

 

 

 

l

 

 

 

 

 

Harpenden Memorial Hospital

l

 

l

 

 

l

 

 

 

Davenport Surgery

 

 

 

l

 

 

 

 

 

Grove House

 

 

 

 

l

 

 

 

 

 
 

 

 

 

 

 

 

 

 

 

Hertsmere
Potters Bar Community Hospital

l

l

l

l

l

l

l

l

 

Elstree Way Clinic

l

 

l

l

l

l

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Accessing the service

People access adult community health services in different ways according to which service they are receiving but in general patients are referred into the service from other health or care services. This can include:

  • GPs

  • District nurses

  • Hospitals

  • Ambulance service

  • Nursing or residential care homes

  • Social workers

  • Hospices

  • Voluntary services

Contacting the service

If you have any questions or concerns about west Hertfordshire adult community health services detailed above contact Central London Community Trust Patient and Liaison Service (PALS).

  • Telephone: 0800 368 0412
  • Email: clchpals@nhs.net

Further information

For further about adult community health services in west Hertfordshire visit the CLCH website

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