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Compliments, complaints and concerns

Compliments, Complaints and Concerns

GPs, dentists, pharmacists or opticians

If you have a comment, complaint or compliment about a doctor (GP), dentist, pharmacy or optician, please contact the practice directly in the first instance.

If you are unable to resolve your complaint with the practice, please contact:

Hospital services, community care

If you have a concern, complaint or compliment about West Hertfordshire Hospitals NHS Trust which includes Watford General Hospital, please contact:

If you have a concern, complaint or compliment about a community service such as community nursing, health visiting, physiotherapy or podiatry service, please contact:


Mental Health Services

To make a complaint, or send us a compliment about mental health services

Herts Valleys CCG - services we commission

If you want to talk to us about services in hospitals, community services etc, then contact our quality assurance team.

When emailing please include:

  • Your full name
  • Your phone number
  • Details of your complaint

More information on The Nursing and Quality Team, what it does and how it deals with your concerns or complaints is available here.

Children's Community Services, Nutrition and Dietetic Service

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