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Compliments, complaints and concerns

Compliments, Complaints and Concerns

GPs, dentists, pharmacists or opticians

If you have a comment, complaint or compliment about a doctor (GP), dentist, pharmacy or optician, please contact the practice directly in the first instance.

If you are unable to resolve your complaint with the practice, please contact:

Hospital services, community care

If you have a concern, complaint or compliment about West Hertfordshire Hospitals NHS Trust which includes Watford General Hospital, please contact:

If you have a concern, complaint or compliment about a community service such as community nursing, health visiting, physiotherapy or podiatry service, please contact:

Mental Health Services

To make a complaint, or send us a compliment about mental health services

Herts Valleys CCG - services we commission

If you want to talk to us about services in hospitals, community services etc, then contact our quality assurance team.

When emailing please include:

  • Your full name
  • Your phone number
  • Details of your complaint
     

More information on The Nursing and Quality Team, what it does and how it deals with your concerns or complaints is available here.

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