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My Care Record

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My Care Record will help deliver better co-ordinated care

People in west Hertfordshire are benefiting from better, joined-up care thanks to a new programme which gives health and care professionals the ability to view medical records during treatment.

My Care Record is available at departments at West Hertfordshire Hospitals NHS Trust (WHHT).

My Care Record enables health and care professionals to access information about you to improve your care.

Providing you with:

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My Care Record is an approach to improving care by joining up health and care information in our region. Wherever possible, health and care professionals will be able to access your records from other services when it is needed for your care. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record.

Certain information – that doesn’t identify you – will also be used to help improve services and plan for the future.

My Care Record video

Dr Jon Hykin, Herts Valleys CCG Chief Clinical Information Officer, said:

“As part of the ‘Your Care, Your Future’ programme, people in west Hertfordshire  told us they wanted to see better joined-up care.  Since then, we have made good progress in bringing together health and care services in order to improve the experience of patients.

“Our next step is to ensure that health and care professionals directly involved in a person’s care have access to the most up-to-date information about them. This will help ensure professionals have more time to spend on clinical care and reduce the repetition and paperwork.”

Herts Valleys Clinical Commissioning Group engaged patients across the west Hertfordshire area during summer 2018 to let them know about the new programme. This included presence at local community events, local advertising and information available at your local GP surgery.

More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found on the My Care Record website

A full privacy notice which explains how your information may be used is available here.



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