What to do if you suspect someone is at risk?

What should you do if you suspect an adult is being abused or neglected? 

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If you or someone you know is being abused or neglected please contact Health and Community Services on:

0300 123 4042

Or for adults receiving mental health services please contact Hertfordshire Partnership Foundation Trust on:

0300 777 0707

If there is immediate danger to life, risk of injury or if a crime is being committed dial 999.

If there is no immediate risk but a police response is required as soon as practicable due to the seriousness of the incident and / or potential loss of evidence then dial 101.

All information will be treated as confidential although there may be occasions when some information needs to be shared when it is in the best interest of the adult at risk.


Read the  multi-agency policy, procedure and practice for working with adults at risk of abuse or neglect in Hertfordshire.