Categories of abuse

Abuse can be…

  • Physical – including assault, hitting, pushing, slapping, kicking, misuse of medication, restraint or inappropriate sanctions
  • Domestic - including psychological, physical, sexual, financial, emotional abuse and so called ‘honour’ based violence
  • Sexual – including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, indecent exposure and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting
  • Psychological – including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyber bullying, isolation or unreasonable and unjustified withdrawal of services or supportive networks
  • Financial or material abuse – including theft, fraud, internet scamming, coercion in relations to an adult’s financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits
  • Modern Slavery – encompasses slavery, human trafficking, forced labour and domestic servitude
  • Discriminatory abuse – including forms of harassment, slurs or similar treatment; because of race, gender and gender identity, age, disability, sexual orientation or religion
  • Organisational abuse – including neglect and poor care practice within an institution or specific care setting such as a hospital, care home, or in relation to care provided in person’s home. May range from one off incidents to on-going ill treatment.
  • Neglect and acts of omission - including ignoring medical, emotional or physical care needs, failure to provide access to appropriate health, care and support or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating
  • Self-neglect – a wide range of behaviour neglecting care for one’s personal hygiene, health or surroundings and includes behaviour such as hoarding
  • Female Genital Mutilation (child risks and adult at risk) 

Modern Slavery

The Modern Slavery Act 2015 has introduced changes in UK law focused on increasing the transparency in supply chains and ensuring our supply chains are free from modern slavery (that is slavery, servitude, forced and compulsory labour and human trafficking). As both a local leader in commissioning health care services for the population of west Hertfordshire and as an employer, Herts Valleys CCG provides the following statement in respect to its commitment to, and efforts in, preventing slavery and human trafficking practices in the supply chain and employment practices.

Our organisation

As an authorised statutory body, the CCG is the lead commissioner for health care services (including acute, community, mental health) in the west Hertfordshire area (including Watford, Dacorum, St. Albans & Harpenden and Hertsmere) covering a population of 639,566.

Our commitment to prevent slavery and human trafficking

The CCG Board, Senior Management Team and all employees support the Government’s objectives to eradicate modern slavery and human trafficking and recognise the significant role the NHS has to play in both combatting it and supporting victims. We are committed to ensuring our supply chains and business activities are free from ethical and labour standard abuses and in so far as is possible to holding our suppliers to account to do likewise.

Our approach

Our overall approach will be governed by compliance with legislative and regulatory requirements and the maintenance and development of good practice in the fields of contracting and employment.

Our policies and arrangements

Our recruitment processes are highly mature; requiring practices that adhere to safe recruitment principles. This includes strict requirements in respect of identity checks, work permits and criminal records. We pay all our employees above the minimum wage.

Our policies such as Bullying and Harassment at Work policy, Safeguarding Adults at Risk policy, Individual Grievance policy, Equality and Diversity policy and Whistleblowing policy provide an additional platform for our employees to raise concerns about poor working practices.

Our procurement approach follows the Crown Commercial Service standard.

In 2017/18 our anti-slavery programme will also work to:

•            Support our staff to understand and respond to modern slavery and human trafficking; the impact that each and every individual working in the NHS can have in keeping present and potential future victims of modern slavery and human trafficking safe.

•            Ensure that all NHS commissioned services staff have access to formal training on modern slavery and human trafficking which will provide the latest information and skills to deal with it.