Domestic abuse

Providing a local hub for information and support services for everyone affected or concerned by Domestic Violence in Hertfordshire.

Made up by a network of services and organisations working together to provide a range of intervention and preventative support to residents and professionals across Hertfordshire, the Herts Sunflower partnership comprises the Herts Sunflower website, Sunflower Drop-ins, a Hertfordshire wide domestic violence Sunflower Champions Network, and the alignment of the local Domestic Abuse Forums.  This is underpinned by its partnership with the Hertfordshire Domestic Abuse Helpline (Registered Charity No 1140158)

If you are suffering or concerned for someone else as a result of domestic violence – there are three important steps you can take:

  1. Recognise that this is happening to you (or the person you are concerned about)
  2. Accept that you (or the person you are concerned about) are not to blame
  3. Get help and support


Working in partnership with Hertfordshire Domestic Abuse Helpline 08 088 088 088 – free and confidential, 9am-9pm Monday to Friday and 9am-4pm weekends www.hertsdomesticabusehelpline.org

In the event of imminent risk of harm, always dial 999.

Are you a victim or think you know someone is a victim of domestic violence or abuse? Herts Domestic Abuse Helpline is here to help.  The first step is to talk.

The Helpline provides a confidential and free-to-caller support and signposting service for anyone affected by domestic violence or abuse. 

The Helpline is a charity which has been operating in Hertfordshire for 16 years.  In that time it has built up a wealth of knowledge regarding support agencies for victims of domesticviolence or abuse.  We can refer callers to around 177 agencies, mainly in Hertfordshire but also national agencies.

We receive calls from victims and perpetrators of both sexes, concerned friends and family and professionals.  Our well-trained call takers aim to offer callers a supportive response and detailed referral information relevant to each individual’s situation.  

Calling the Helpline does not show up on phone bills and we do not take your personal details.  We work in Partnership with Herts Sunflower Service.

Web: www.hertsdomesticabusehelpline.org

Telephone: 08 088 088 088 9am to 9pm weekdays and 9am to 4pm at weekends.  

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Facebook: /hertfordshiredomesticabusehelpline

In all cases be careful to cover your tracks online.

If you or someone you know is in immediate risk of harm always dial 999.


Stalking behaviour is often part of domestic abuse and other forms of Violence Against Women and Girls (VAWG). Half of all recognised stalking cases are perpetrated by an ex-partner. In many cases domestic abuse survivors are being stalked – especially after separating – but it is not necessarily being named as such by the authorities, and so they are not being afforded the legal protection they deserve. Often stalking by strangers is seen as ‘real’ stalking, when in fact stalking by an ex-partner is a higher risk, and 75% of Domestic Homicide Reviews identify stalking behaviours in the run up to the homicide.

Stalking behaviour can cause a victim to suffer severe alarm and distress. The psychological impact of stalking victimisation can have detrimental effects on a victims’ mental health; victims report a high prevalence of psychological harm such as anxiety and stress, causing difficulty sleeping. As a result of the psychological harm stalkers inflict on their victims, it is essential to ensure stalking is recognised and understood for the victim to receive the support they need.

The National Stalking Helpline is able to offer not only practical advice concerning stalking and the law, but links to Single Points of Contact within each Police force, who can review cases of stalking behaviour to help ensure enough is being done to protect victims.

Please do contact the National Stalking Helpline or signpost any clients you have who they might be able to help. Leaflets are available to download on the website, but if you require some physical copies of leaflets or posters for your GP services please contact the helpline.

Freephone helpline (9.30am – 4pm weekdays, except Wednesdays when we open at 1pm) - 0808 802 0300

Website: https://www.suzylamplugh.org/Pages/Category/national-stalking-helpline

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

This email address is being protected from spambots. You need JavaScript enabled to view it.

This Strategy sets out how all the agencies with a responsibility for preventing and tackling domestic violence and abuse will work together to break the cycle of abuse.