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How to get health help over the May bank holiday weekend

If you need health help and advice over the May bank holiday weekend and you aren’t sure which services are open or what is the best one for your condition then make 111 the first number you call.

111 is the NHS non‐emergency number and in Hertfordshire it’s also the number to use if you need GP services when your surgery is closed. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

For more general health advice and information online, nhs.uk is an excellent place to start and also includes details of services local to where you are together with their opening hours.

And if you haven’t done so already, why not ask at your practice reception about registering for Patient Online? This is the service that enables you to book your own GP appointments and order repeat medication online using your PC, tablet or smart phone at a time to suit you.

Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.

Details of pharmacy opening hours over the bank holiday are available on Herts Valleys CCG’s website.

It is always important to use the right NHS service for your symptoms. If you use emergency services such as A&E or the ambulance service when you don’t really need them, you won’t get the best treatment for your illness. You could also delay urgent help for others who are more seriously ill or injured.

In an emergency dial 999.