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We are the NHS organisation responsible for planning, designing and buying health services on behalf of people who live in Hertfordshire’s council districts of Dacorum, Hertsmere, St Albans, Three Rivers and Watford.

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Latest news

  • How you can help the health service deal with winter pressures

    Health services are particularly busy at the moment and we are asking everyone to think carefully before going to the emergency department at Watford General Hospital.

    Emergency departments come under heavy pressure every winter and this is especially true when there is severe bad weather as there has been over recent days. Treacherous road conditions make it harder for the hospital to discharge patients, yet admissions remain high.

    Patients can help by using health services wisely and are being given the following advice:

    • A&E is for patients requiring emergency care for serious and life-threatening conditions. Please use the service carefully so it can best support those who need it most - people with chest pain or blood loss, or who are blacking out or choking. We can all help by not over-burdening the service and using it only when we need to.
    • In a non-emergency situation phone NHS 111. Calls are free from any phone and the service is open 24 hours a day. Highly trained advisers will ask callers a series of questions to assess their symptoms and immediately direct them to the best medical care for their needs. NHS 111 can also help patients access the GP out-of‐hours service to receive treatment overnight or arrange an urgent GP appointment – or will call an ambulance in the case of serious injury or illness.
    • If you need urgent care (but your problem isn’t life-threatening) you can go to the Urgent Treatment Centre at Hemel Hospital from 8am to 10pm each day or the Minor Injuries Unit at St Albans City Hospital which is open from 9am to 8pm daily.
    • People can help to relieve pressure on health services by making use of their local pharmacy. Pharmacists can offer trusted, confidential advice on a range of issues whether it’s a cough, cold or managing a long-term condition. They are highly trained and able to say if something needs more urgent medical attention. A wide range of basic medicines can be bought that will help treat minor illnesses including coughs, colds and flu from your local pharmacy. Many of these remedies can also be bought from a supermarket or your local convenience store.
    • For immediate life-threatening emergencies always dial 999.



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  • CCG cannot continue to fund respite care at Nascot Lawn

    Herts Valleys CCG’s finance and performance committee has today unanimously concluded that the CCG cannot continue to fully fund the respite care service for children and young people at Nascot Lawn in Watford on a discretionary basis.

    The CCG will now give Hertfordshire Community Trust six months’ notice from tomorrow (17 November), in line with its contract, that the CCG’s funding for Nascot Lawn will come to an end on 17 May 2018.

    The committee discussed at length all the options for the future funding of the service, including options put forward by the families for a jointly funded service. All feedback received during the recent engagement process, including emails from families, was made available to the committee meeting that was observed by patient representatives including Healthwatch Hertfordshire.

    Officers’ preference as discussed at the committee meeting was to use health- related spending to fund Nascot Lawn to the maximum value of £100,000 per full year until March 2019. However officers went on to confirm that HCC had not confirmed core respite provision funding for Nascot Lawn and that their approach will be to fund three respite centres only. In view of this, the option of joint funding of Nascot Lawn was unavailable and the committee therefore agreed the withdrawal of CCG funding.

    The committee agreed that if the county council decides to reconsider its position and provide an option for four respite units or indicate a willingness to fund respite services at Nascot Lawn as part of a three centre approach, the CCG will be happy to facilitate support for a jointly funded service until March 2019.

    Chief Executive of Herts Valleys CCG, Kathryn Magson said: “This is now a matter for the council and as the statutory provider they must now take a clear lead in working with families to determine future provision. We hope they will make decisions in a timely manner in order to avoid continued uncertainty for families.”

    Dr Nicolas Small, chair of the CCG said: “This decision is one of our most challenging that we have faced and meeting with the Nascot Lawn families has been one of the most humbling engagement processes that we have ever undertaken. As individuals we cannot fail to be affected by the difficulties the children and their families face. We fully recognise their need for respite care but this must be a matter for the county council.

    “The CCG will remain fully committed to helping the council in the transfer arrangements following the council’s offer to families.”



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