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Who we are

We are the NHS organisation responsible for planning, designing and buying health services on behalf of people who live in Hertfordshire’s council districts of Dacorum, Hertsmere, St Albans, Three Rivers and Watford.

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Latest news

  • NHS cyber attack – west Hertfordshire update

    Last week’s international cyber attack has had a serious impact on the NHS across the country. Despite these difficulties the NHS has stood up well to the problems posed by the attack.

    Locally, West Hertfordshire Hospitals NHS Trust (the organisation that delivers hospital services at Watford General, Hemel Hempstead and St Albans City Hospitals) has experienced significant IT issues since last Friday although these are unrelated to the cyber attack.

    There have also been some problems with some west Herts GP surgeries too.

    So NHS Herts Valleys CCG is advising people to continue to use NHS services as normal – including attending pre-booked appointments at hospitals and local GP surgeries although there may be some delays. If your appointment has been affected then you will be contacted.

    It is very important however that residents use NHS services wisely – especially A&E departments – as the NHS is under pressure both locally and across the country.

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  • Public urged to use emergency services wisely over bank holiday

    People are being urged to think before going to A&E this bank holiday weekend and only use this service or 999 for serious, life-threatening or dangerous conditions.

    Watford General Hospital is currently under particularly heavy pressure and this is having an impact on waiting times in the A&E department. Patients are assessed within 15 minutes of arriving at A&E so that anyone needing urgent treatment is seen quickly but people with a minor illness or complaint are likely to face an extremely long wait.

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